Kuki

Introduction to Kuki

Kuki is an AI tool developed by ICONIQ, in collaboration with Pandorabots, that offers an interactive chatbot experience through text, voice, and conversational avatars. It can be accessed through various channels, including web, SMS, social media, OTT messaging apps, and native apps. The aim of Kuki is to provide users with an intelligent and engaging conversational AI experience.

Services

Kuki offers a wide range of services to enhance user interactions. The chatbot utilizes conversational techniques to facilitate engaging and insightful conversations. It can provide information, answer questions, and assist with various tasks based on user input. The tool is designed to be versatile, adapting to different platforms and communication channels.

Medical Disclaimer

It's important to note that Kuki is a software provider and is not intended to replace healthcare or medical devices. The services offered by Kuki should not be considered as medical care, mental health services, or other professional services. If you require medical assistance, it is essential to consult with a qualified healthcare professional. Kuki does not claim to provide therapeutic benefits and should not be relied upon for medical advice or treatment.

Emergencies

In case of medical or mental health emergencies, it is crucial to contact emergency services or go to the nearest open clinic or emergency room. Kuki is not designed to handle emergency situations. If you believe you are in immediate danger or a danger to others, it is imperative to discontinue the use of Kuki and seek appropriate help from the relevant authorities.

Membership

To access certain features and content of Kuki, users are required to register and become Kuki Members. During the registration process, users must provide accurate and up-to-date information. The privacy and security of user information are governed by the Privacy Policy outlined by ICONIQ.

As a Kuki Member, users gain access to exclusive content, features, and functions of the service that are not available to non-members. By becoming a Member, users may also receive occasional special offers, marketing communications, surveys, and Services-based communication emails or texts. Users have the option to unsubscribe from commercial communications by following the provided opt-out instructions.

Cancellation of Services

Users have the freedom to cancel their Kuki Membership at any time by deleting their account. However, it is important to note that deleting an account is irreversible and may result in the permanent removal of all data associated with the user's use of the services.

Kuki reserves the right to suspend or terminate a user's access to the services in cases of fraud or breach of obligations outlined in the Terms of Service. Such termination or suspension may occur without prior notice.

General Practices Regarding Use and Storage

Kuki establishes general practices and limits for the use of its services. This includes setting a maximum retention period for data or other content and allocating storage space on servers. Kuki is not responsible for the deletion or failure to store any data or content maintained or uploaded by users. Inactive accounts may be subject to termination, and Kuki reserves the right to modify these general practices and limits at any time.

Mobile Services

Users can access Kuki services through mobile devices, including the ability to upload content, browse the platform, access features via mobile applications, and interact on social media or OTT messaging channels. It is important to note that standard charges, data rates, and fees from the user's wireless service carrier may apply. Compatibility with specific carriers or devices may vary, and some mobile services may be restricted or prohibited by the user's carrier.

By utilizing Kuki's Mobile Services, users agree to receive communications from Kuki and other entities via SMS, MMS, text message, or other electronic means to their mobile device. Additionally, certain usage information may be communicated to Kuki. Users should promptly update their account information if they change or deactivate their mobile telephone number to ensure messages are directed correctly.

Conditions of Use

Users are solely responsible for the content they upload, post, publish, or display through Kuki's services. The platform prohibits illegal or prohibited content and use. Examples of such content include infringing intellectual property rights, uploading content without the necessary rights, distributing software viruses, posing privacy or security risks, and engaging in unauthorized advertising or commercial activities.

Kuki reserves the right to investigate and take appropriate legal action against users who violate these guidelines. This may include removing offending content, suspendingusers' accounts, and reporting illegal activities to the relevant authorities.

Intellectual Property Rights

The content and software provided by Kuki are protected by intellectual property laws. Users acknowledge and agree that all copyrights, trademarks, trade secrets, and other intellectual property rights associated with Kuki are owned by ICONIQ or its licensors. Users are prohibited from copying, modifying, distributing, transmitting, displaying, selling, licensing, or exploiting any content or software from Kuki without prior written permission from the respective rights holders.

Arbitration Clause

Users and ICONIQ agree that disputes related to the Terms of Service or the use of Kuki services will be resolved through mandatory binding arbitration. This means that users and ICONIQ waive their right to participate in a class-action lawsuit or class-wide arbitration regarding such disputes, except for certain types of disputes explicitly mentioned in the arbitration clause.

Contact

If users have any questions or concerns regarding their use of Kuki services or the Terms of Service, they can contact ICONIQ's support team by sending an email to support@iconiq.ai. All correspondence should be directed to this email address.