HKMA Warns Public Against Fraudulent Communications

The Hong Kong Monetary Authority (HKMA) has issued a public alert regarding the proliferation of fraudulent emails, advertisements, and phone calls falsely claiming to be associated with the institution. The HKMA disclosed that it has received numerous public enquiries about these deceptive communications.

Details of the Fraudulent Activities

Among the reported scams, several specific instances have been highlighted:

1. A fraudster impersonating an HKMA staff member claimed to assist in recovering losses from fraud.
2. An individual received a notification from a fraudulent bank email stating that their fund transfer was intercepted. This notification falsely claimed to be from the HKMA's public enquiry service.
3. A bogus HKMA advertisement circulated on social media, falsely asserting that the Hong Kong Special Administrative Region Government and various financial institutions could offer interest-free emergency loans.
4. A fraudster posed as customer service staff from an instant messaging app, notifying a user of an activated insurance service. The call was then transferred to another fraudster impersonating an HKMA employee, who demanded a fee to cancel the service.

HKMA’s Response and Public Advisory

The HKMA reiterated that it does not contact individuals regarding personal financial matters. The public is urged to remain vigilant and pay attention to information regarding fraudulent websites, phishing emails, and similar scams as disseminated by banks. Relevant press releases and updates can be found on the HKMA website.

Report and Investigations

In response to these incidents, the HKMA has reported the cases to the Hong Kong Police Force. Individuals who suspect they have fallen victim to such fraudulent activities are encouraged to contact the Commercial and Technology Crime Hotline at 2860 5012 or to file a report via the e-Report Centre.

The HKMA's proactive stance underscores its commitment to protecting the public from financial fraud and ensuring the integrity of communications associated with the institution.